Step 1
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To start your claim process, please tell us about your purchase.

* Mandatory fields

*Date of purchase is required

*Tax Invoice number is required

Please select 'Other' to enter Retailer Store not on the list.

*Retailer location is required

Product purchased:

*Product purchased is required

*Serial number is required and must be 8 characters

Your serial number can be found here. Where is it?


*Selection is required

Uploading...please be patient. Your image size or internet speed may impact the time to upload.
 Image Uploaded

*Upload is required (JPG, PNG, GIF or PDF formats only)

Please ensure your invoice image includes the following:

Claimant's name, residential installation address, date of purchase, eligible models purchased and paid in full or $0 balance owing.

Please confirm you are not a robot

  • Please ensure a clear sharp image

  • Start with a receipt flat, without folds or wrinkles

  • If document, ensure it's flat, without folds or wrinkles.

  • Please keep your phone or camera flat and steady, to take a sharp and bright image.